Terms & conditions

Online shop terms and conditions:

Event Ticket Amendments

Please note that any amendment to event tickets will incur a minimum of a £5 admin fee, this includes changing dates, times, names etc.

All tickets booked are non-transferable.

Any amendments to event tickets less than 12 hours to the start time of the event will not be accepted.

Booking Fees

In the event of a cancellation of an event the ticket is refundable but the booking fee is non-refundable

Security and Transactions

We ensure confidential handling of all customer data received. However, cardholders should print out all transaction data and keep it at an easily accessible place. An invoice will be issued as soon as the cardholders payment has been received.

Copyright

All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright of The Concorde Club, or their content and technology providers. ALL RIGHTS RESERVED.

Conditions of Web Site Use, Governing Law and Contract Formation

No contract will subsist between you and The Concorde Club for the sale by it to you of any product unless and until we accept your order by e-mail confirmation. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time The Concorde Club sends the e-mail to you (whether or not you receive that e-mail).

For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and The Concorde Club irrevocably submit to the non-exclusive jurisdiction of the English Courts.
All items on this website include VAT @ 20% where applicable and are shown exclusive of carriage charges. Carriage charges are as quoted in the Shipping and Handling section. We reserve the right not to supply goods to certain locations.

Price and availability information is subject to change without notice. Except as specifically stated on this Web site, to the fullest extent permitted at law, neither The Concorde Club nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site.

This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Refunds

There will be no refunds whatsoever no matter the reason from tickets or services purchased through our online facility

Dress Code

We operate a smart/casual dress code. Smart jeans are acceptable but no sports trainers, shorts or t-shirts.

The dress code can very depending on the event and the venue it is taking place in.

Please contact reception for any clarification.

Other Statutory Rights

For more information about your other statutory rights. Please visit the Department of Trade and Industry's Consumer Gateway Website